For California Consumers, please view ABB's Privacy Notice & Policy as required under the California Consumer Privacy Act.
This Digital Channels Privacy and Cookie Notice ("Notice") applies to the ABB Group of companies, which means ABB Ltd, Switzerland and each entity in which ABB Ltd, Switzerland, directly or indirectly, has a majority holding or owns or controls the majority of voting rights. The ABB company that is communicating with you or to which you are providing goods or services (referred to as "ABB" or "we"), is responsible for the processing of your personal data and other information related to you (such as cookies) and controls how it is used, in accordance with this Notice.
Other subsidiary companies of ABB may also receive and process your personal data, either in the capacity of controller or processor and this Notice applies equally to them.
We collect and use personal data that concerns you in connection with use of our Digital Channels [website, application, intranet]. We may collect the following categories of personal data and other information related to you (such as cookies):
In case you would like to be provided with information about a specific personal data processing activity, you can request that by submitting a request at www.abb.com/privacy.
We may use your personal data and other information as described above for the following purposes:
We only collect the personal data from you that we need for the above purposes. For statistical purposes, improvement of our services and testing of our IT systems we use as much as reasonably possible anonymized data. This means that these data can no longer (in)directly identify you or single you out as an individual.
We offer certain digital channels where you can post information on the site which will then be available to other visitors of the site. Examples are discussion forums and comments on blogs. When you post, basic information identifying you as the poster will be made available to other visitors together with your posted information. This information includes your name or alias, and where relevant, may include other information such as your country or the name of the company or organization you work for. You have control over this data in your user profile and can control what will be shown in your posts.
We may also display statistical, reputational and other similar information related to your user account. Examples are the number of forum posts you have posted or a rating showing how useful other visitors have rated your posts. For details, please see the help pages for each service.
Where it concerns processing operations related to ABB Digital Channels (as described above), ABB will not be able to adequately establish, conduct or terminate a business relationship with you or your company and generally perform the purposes described above without certain personal data. Although we cannot obligate you to share your personal data with us, please note that this then may have consequences which could affect the use of the platform in a negative manner, such as not being able to provide the requested service, take requested pre-contractual measures to enter into a contract with you or to establish and continue the business.
We use your personal data and other information related to you for the purposes described in this notice based on one of the following legal bases, as applicable:
You may obtain a copy of our assessment of why we may process your personal data for these interests by submitting a request at www.abb.com/privacy.
We only share your personal data with other ABB affiliates or third parties as necessary for the purposes described in the table below. In certain services we offer, your group membership and user profile may be visible to other users in the same group and such user data is also visible to you. Where we share your personal data with an affiliate or third party so that it is transferred to or becomes accessible from outside the European Union (“EU”) and the European Economic Area ("EEA") or outside the country where the ABB company that controls your data is located, we always put adequate safeguards in place to protect your personal data. Examples of these safeguards are an adequacy decision of the European Commission, Standard Contractual Clauses. We have taken additional measures for the transfer of data from within to outside the EU, EEA and outside the country where the ABB company that controls your data is located to protect your personal data. If you would like an overview of the safeguards, which are in place, please submit a request at www.abb.com/privacy.
|Recipient category||Recipient location||Purpose|
|ABB affiliates and subsidiaries||See the list of ABB subsidiaries||The purposes described in this privacy notice|
|ABB business partners, distributors, and agents||EU/EEA and non-EU/EEA (global)||The purposes described in this privacy notice|
|Service providers such as IT services and independent agents working on ABB’s behalf||EU/EEA and non-EU/EEA (global)||The purposes described in this privacy notice|
|Potential or actual acquirers of ABB businesses or assets||EU/EEA and non-EU/EEA (global)||For the evaluation of the business or assets in question or executing the transformation/merger of the companies or for the purposes described in section 4.|
|Recipients as required by applicable law or legal process, to law enforcement or government authorities, etc.||EU/EEA and non-EU/EEA (global)||Where required by applicable law or a legitimate request by government authorities, or a valid legal requirement|
Based on mandatory legislation, ABB must keep certain personal data for a minimum period of time. We only keep your personal data for as long as necessary for the purposes described in this privacy notice. After this time, we will securely delete your personal data, unless we are required to keep it in order to meet legal or regulatory obligations, or to resolve potential disputes. Note, ABB will to the extent necessary delete posts, articles, press releases or destroy brochures, where your image was used; and will remove it from all databases to avoid further usage.
At the same time, applicable data protection laws require that we do not keep personal data in an identifiable form for any longer than is necessary for the purpose for which the personal data is being processed. Through the setting of IT applications and policies we ensure that our keeping of your personal data is deleted when we no longer need it.
For more information regarding specific retention periods that apply to your personal data, please submit a request at www.abb.com/privacy.
Depending on the jurisdiction in which you are located and in which your personal data is processed, you may have the following rights:
|Data privacy rights||What it means|
|The right to access your data||You are entitled to ask ABB for an overview of or to obtain a copy of the personal data we hold about you.|
|The right to have your data corrected||You may request immediate correction of inaccurate or incomplete personal data we hold about you.|
|The right to have your data erased||You may request personal data to be erased when it is no longer needed, where applicable law obliges us to delete the data or the processing of it is unlawful.|
|The right to restrict data processing||You have the right to restrict the processing of your personal data in specific circumstances.|
|The right to data portability||You have the right to receive your personal data in a structured, machine-readable format for your own purposes, or to request us to transfer it to a third party.|
|The right to object to data processing||You have the right to object at any time for reasons arising from your particular situation to the processing of your personal data, which is based on a legitimate interest.|
|The right to withdraw consent||Where ABB has asked for your consent to process personal data, you may withdraw your consent at any time. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.|
Please note that the rights described above are not absolute, and that your request cannot always be met entirely. For example, sometimes we cannot delete or restrict the processing of your personal data as we may have legal obligations or contractual obligations to keep certain personal data.
You may request to enforce your data privacy rights at www.abb.com/privacy.
If you want to access your personal data, make use of any of your other rights mentioned above or if you have any questions or concerns about how ABB processes your personal data, please contact our Group Data Protection Officer at email@example.com, or submit your complaint at www.abb.com/privacy.
Should you not be satisfied with our response or believe we are processing your personal data against the law, you may also have the right to file a complaint with the Data Privacy Authority in your country of residence or work, or seek a remedy through the courts where you believe an infringement of data privacy laws may have taken place.
The external sites linked to from the ABB web sites are developed by people over whom ABB exercises no control. These other sites may place their own cookies on your computer, collect data or solicit personal information. Please refer to the privacy notice on each site for more information.
A cookie is a small piece of data stored on a user’s device by the web browser when visiting a website. Cookies may be used for various purposes and the purposes we use them for are described in the table below. In some cases cookies are used to share visitor data with service providers we work with.
|Purpose||Description||Data processors||Third party services data is shared with|
|Technical||Control electronic communication channels and traffic load, guard against information security threats and malicious use, authenticate logged in users, etc||
|Preferences||Remember your settings and preferences across visits, personalize your experience based on the history of your visit, etc.||None||None|
|Advertising and tracking||
A detailed list of the cookies that may be set when you visit our website can be found below.
|Cooke domain||Cookie name||First or third party||Lifespan||Purpose||Description|
|new.abb.com||csSelectedCountry||First||1 day||Preferences||Remember your country in order to personalize your visitor experience|
|.abb.com, new.abb.com||_ga, _gid, _gat*||First||Up to 2 years||Analytics||Google Analytics: Distinguish users|
|.abb.com||_gcl_au||First||3 months||Advertising and tracking||Google Adsense: Track conversions|
|new.abb.com, campaign.abb.com||visitor_id*||First||10 years||Analytics||Salesforce Pardot: Distinguish users|
|.abb.com||_mkto_trk||First||2 years||Analytics||Marketo: Distinguish users|
|global.abb||consent||First||3 months||Preferences||Cookie consent and privacy settings|
|global.abb||ApplicationGatewayAffinity, ApplicationGatewayAffinityCORS||First||Session||Technical||Traffic control|
|ads.linkedin.com||lang||Third||Session||Advertising and tracking||LinkedIn: Language preference|
|linkedin.com||lidc, bcookie, AnalyticsSyncHistory, UserMatchHistory, bscookie||Third||Up to 2 years||Advertising and tracking||LinkedIn: User tracking|
We may provide links to third party sites. Third party sites are websites or platforms that are linked with our site to provide you with additional functionality, tools, or services such as a direction. You acknowledge and agree we are not responsible for the availability of such sites or resources and do not endorse and are not responsible or liable for any content, advertising, goods, services or other materials on, available through, or provided by such sites or resources. We are not responsible for the privacy or other practices of such sites and cannot guarantee the security of any of your personal information that you provide or is collected by such sites. We encourage you to review the privacy policies and terms and conditions on those linked sites.
This Privacy Notice may be updated from time to time as a result of required developments. In case of such updates, we will undertake necessary actions to inform you about them depending on the importance of changes done. If and where required by applicable laws we will also ask for your consent to any material Privacy Notice changes describing our up-to-date practices.
Please check the “date of publication” to see when this Privacy Notice was updated.
Date of publication: June 3, 2021